IRMA actively seeks feedback on the Standard for Responsible Mining. We also welcome stakeholder input, complaints and engagement in IRMA activities in general.

Feedback on the IRMA Standard

We welcome all comments, inputs, requests for clarifications or suggestions of revisions on the Standard. You can send general input on the standard at any time, during our outside of our formal consultation periods. Subscribe to our e-newsletter to be alerted to public consultations.

Complaints

We also take your complaints seriously.  IRMA is in the process of developing formal complaints procedures, which should be finalized in late 2019. In the meantime, we strive to resolve all stakeholder complaints related to standard-setting, the mechanics of the IRMA certification system, or other issues related to the IRMA organization, first through dialogue with the IRMA Secretariat. If no resolution can be found through that process, we elevate a complaint to the IRMA Board. We also strive to make impartial and documented efforts to resolve all complaints.

If you have a complaint, please fill out the IRMA Stakeholder Complaint Form.

For complaints related to a specific mine site assessment please contact the Certification Body (CB) overseeing the assessment. Contact information for CBs is available on the Mines Under Assessment page.

Other ways to engage

Sign up to learn about future consultations, special webinars and working groups.

During 2019 we are also formally seeking the following involvement:

  • Private sector partners can financially support IRMA and assist our learning and development by piloting supply chain solutions
  • Stakeholders from all sectors can become members and take part in our governance to support and strengthen IRMA

We want to hear from you. Write to Lisa Sumi, Director of Standards and Assurance with your input and ideas at lsumi@responsiblemining.net